Account FAQ
Click on questions below for answers to general questions. If you are in need of further information, please give us a call, toll-free, at 1.800.496.1683.
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How do I open an account?
Clients may open an account through our online account application or download the appropriate forms. Click here to open an account.
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What type of account can I open?
The most traditional accounts are individual or joint accounts. However, clients can open corporate, LLC, Trust, Partnerships, or retirement accounts.
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What is the minimum account balance required to start an account?
Minimum starting account balance is $2500.
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How do I deposit funds?
The clearing firms accept deposits via personal check, certified bank checks, wires, and account transfers. Money orders and credit cards are not acceptable methods of deposits. If you choose to send a certified bank check, please make sure the banking institution types the "remitter's name" on the check; (cannot be hand-written). Also, please make sure to write checks to the name of the clearing firm (not Mirus Futures).
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How do I withdraw funds?
You may withdraw funds by completing our online withdrawal request form, contacting your Mirus Futures representative or e-mailing info@mirusfutures.com We can send money via check (only to the name on the account and to the address on file) or via bank wire. Checks are free while wires range from $25-$40.
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How do I receive statements and other account information?
Statements are sent via e-mail, but you also receive a username and password to access your account information online. This will allow you to view current and past statements. Statements are only generated when there is activity in the account. If you do not trade, you will not receive a statement that day. You may also request hard copies of your statements for a small monthly fee.
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How do I read my account statement?
Please contact your broker for assistance with reading your statement.
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Can I transfer an account from another firm?
Please visit the Online Forms Library and select the applicable form for your clearing firm. You can also ask your Mirus Futures representative for an Account Transfer Form. When completed, please fax the form to 312-329-9888 for processing.
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Can I transfer or open an IRA or retirement account?
While we urge clients to use caution when using retirement funds for high-risk investments like futures, IRA and retirement accounts are acceptable account types. These accounts need to be opened with a custodian that allows for alternative investments. Please email info@mirusfutures.com for
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What are your normal business hours?
We are open 24 hours/day for your convenience, but we do ask that you reserve customer service (non-emergency) phone calls to normal business hours of 7:00 am-7:00 pm CT.
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Is someone available in an emergency 24 hours a day?
Yes, there is always someone available 24 hours/day at our emergency OrderDesk at 312-423-2234.
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Who is my Mirus representative?
Your Mirus Futures representative should have been introduced to you when you first contacted us. However, if you are unsure, please just email info@mirusfutures.com or call us toll-free at 1-800-496-1683 and we will make the introduction today.
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Does Mirus provide investment advice?
Mirus employees are here to help in any way possible, except that we do not offer investment advice. We do work with many quality educators, industry professionals, and CTAs that are happy to help you with defining your trading methodology or investment choices. Click here to view our many industry partners.
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What is the difference between intraday and overnight margin?
In the futures market, clients receive a more favorable margin requirement for trades that are not held overnight, called intraday margin. This is typically set at $500/contract, although we do not recommend using full leverage. Overnight margin is the required amount in your account per contract to hold positions overnight,(defined as holding a position when the market closes). This overnight margin requirement is set by the exchange and does fluctuate. You can view recent margin requirements here.
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What broker assist programs and managed futures programs are available?
It is important to understand the risks and structure of broker-assist and managed futures programs, therefore, we ask that you contact us at 1.800.496.1683 to discuss those offered at Mirus.
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What exchanges can I trade?
Mirus Futures is proud to offer CME, CBOT, Nymex, Nybot, Eurex, and many others through our clearing relationships. Please contact us if you would like to trade additional markets on exchanges not listed above.
