Additional Tech Support

Mirus has built a reputation as being the leader in support for traders around the world. Offering clients several ways to communicate with our support team, we can provide you with an efficient way to find the answers you are looking for.

  1. Self-Support
  2. Mirus provides traders with many self-support tools including online training videos, a custom-built “Knowledge Center” and a Frequently Asked Question list (links to each).
  1. NinjaTrader Support
  2. As a premier partner, NinjaTrader provides an array of online training and support tools to traders.
  3. support@ninjatrader.com
  4. NinjaTrader v6 User Guide
  5. NinjaTrader Video Library
  6. NinjaTrader Support Forum
  1. Email Support
  2. Clients that prefer to communicate with our support staff on non-emergency issues can email us at support@ninjatrader.com
  1. Remote Desktop Support
  2. Technical problems can be resolved by allowing a support agent to login to your machine and fix the issue for you. Click here to being a Live Support session.
  1. Skype Support
  2. To request skype support for quick and direct access to a support agent email info@mirusfutures.com
  1. Phone Support
  2. Feel free to pick up the phone and call us. If you don’t know the direct line of your Account Manager, click here to view a list with contact information or call our main line at 312-423-2230 (toll-free 1-800-496-1683).

FULL RISK DISCLOSURE: Futures trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

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