Mirus Futures

This error message can be triggered by either an incorrectly entered username and password or if you are trying to connect through an expired demo account.

To confirm and correct an incorrectly entered username and password, go to Tools > Account Connections. Click on the connection you are attempting to access and click “Change.” Click “Next” twice to return to the username and password screen. Re-type the username and password making sure Caps Lock is turned off and delete any blank spaces created when copying/pasting. Click “Next” and “Finish” and attempt to connect by going to File > Connect.

The NinjaTrader/Zen-Fire demo account is available for 30-business days from the time that you first connect. Following creation, a new demo account cannot be created until six months have lapsed. The duration of demo accounts are regulated by the exchanges and we are unable to extend this time period. If you are interested in continuing your access to the trading platform, we can initiate the process to open and fund an account with Mirus Futures.

The error message refers to an invalid provider. From the Account Connections Setup screen, click “Back” to return to the Connection Name screen. Change the “Provider” to Zen-Fire. Click next and enter your username and password which are valid for a Zen-Fire connection.

Zen-Fire data can be blocked by firewalls. It is recommended that you turn off all active firewalls and antivirus programs when trading. This includes not only the Windows firewall but also Norton, AVG, McAfee etc.

Windows XP (preferred) or Windows Vista 32 bit operating system
Intel Core2 Duo (preferred) or other similar processor 2.00GHz or faster
1GB Ram using XP; 2GB using Vista
Microsoft .NET Framework 2.0
Broadband Internet DSL/Cable Download Speed 768.0 Kbps

Your connection may be blocked by an anti-virus/firewall application or a wireless internet connection. Please make sure that you are hardwired to the internet and that your anti-virus software/firewalls are disabled before attempting to connect again. This can also be caused by an incorrect date/time setting on your computer. Confirm that the date/time are accurate including the proper time zone.

This message typically refers to an incorrect date/time setting on your computer. Reset to the current date and time including use of the proper time zone. This message can also be triggered if your connection is blocked by anti-virus software and firewalls. Ensure that all are disabled before attempting to reconnect.

From the Control Center of NinjaTrader, go to Tools > Options > Simulator tab. Click on “Reset” to return to the default level of $100,000. To modify, change the “Initial Cash” to an amount of your choosing before hitting the “Reset” button.

The most likely the cause is a database (DB) file corruption. To repair or reset this file, first disconnect from Zen-Fire by going to File > Disconnect > - your connection name -. Next, go to Tools > Options > "Misc" Tab. From there, click the "Repair DB" button to see if that resolves your issue. If it does not, go back to the Misc Tab in the Options menu and click the "Reset DB" button. Ninja will require a restart once you have repaired or reset the DB file for the changes to take effect.

You can manually reset the DB file by first closing NinjaTrader and then going to the "My Documents" folder in your computer, then to NinjaTrader 6.5 > DB, and renaming the "NinjaTrader" file as "NinjaTrader.Old". This will automatically create a new DB file when you re-open the application.

Your charts may only be set to provide data during certain hours. To change the session hours, right click in the chart and click on “Properties”. Under the “Data Series” group, make sure the “Session Begins” and “Session Ends” are both set to 12:00 AM.

Make sure that you are trading a valid contract that has not expired. If you are trading an expired contract and need to rollover the contract month, this video will show you how to do this. You should also ensure that all firewalls are turned off and restart NinjaTrader to re-connect to Zen-Fire.

To use the ATM Strategies, as well as OCO orders and custom NinjaScripts with a live account, you must either lease or purchase a license key from NinjaTrader. Visit NinjaTrader and click on “Purchase” for leasing/purchasing options.